Current vacancy

Operational Excellence Manager

We’re a growing tech company based in Cyprus, building and scaling our own B2B products in the communication and digital marketing space: HeySMS – a global platform for sending and routing SMS messages. SlimLink – a link shortening and analytics service built for marketing teams. SpaceLama – our own domain registration and management solution. Our team combines expertise, flexibility, and a strong product mindset. As we grow, we’re looking for an Operational Excellence Manager to help us streamline processes, increase transparency, and boost operational efficiency across the company.

Conditions
Full time
Required work experience
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Location
Office, Limassol
Date

Responsibilities

  • Help the company operate more effectively — take ownership of internal initiatives and deliver measurable results.
  • Work closely with teams across departments to identify growth points and improve processes.
  • Build clear, practical standards (SOPs, internal policies) that help people, not slow them down.
  • Set up and maintain performance frameworks — from KPI to OKRs — so that teams always know where they stand.
  • Make Jira actually work for people: design workflows, automations, and templates that reflect how teams get things done.
  • Use tools like Power BI, Jira dashboards, and Looker Studio to turn raw data into meaningful insights.
  • Be the connective tissue between people and processes — remove blockers, bring clarity, and help teams grow.

Requirements

  • Hands-on experience with Jira: workflows, automation, templates, and integrations.
  • Solid understanding of Agile, Lean, or Six Sigma principles and a desire to simplify and improve.
  • Comfortable working with data and BI tools like Power BI, Looker Studio, and Jira dashboards.
  • A structured thinker who can bring clarity to chaos and propose meaningful improvements.

  • Strong communication skills and the ability to work across teams and functions.

  • Self-driven, proactive, and results-oriented.

We offer

  • Full-time official employment in Cyprus with full visa support.
  • 21 working days of paid vacation.
  • Real influence on how the company operates — not just task execution.
  • Modern tools and a supportive team and leadership environment.

Apply for the job

Send us your CV and we will contact you as soon as possible.