Current vacancy
SMS Routing Manager
We are looking for an experienced SMS Routing Specialist who is strongly focused on financial performance and delivery quality. In this role, you will be responsible for managing routing and building efficient paths that ensure maximum margin while maintaining stable delivery for clients.
Conditions
Full time
Full time
Location
Office, Limassol
Office, Limassol
Date
Responsibilities
Pricing Management
- Analyze and determine optimal buy and sell rates for SMS routes to maximize margin.
- Work with tariff-based pricing models.
- Continuously monitor market prices and react quickly to changes to maintain competitiveness and profitability.
Design and Implementation of “Margin Mixes”
- Create traffic distribution policies (Mix Policy) that define how traffic should be allocated between multiple providers—based on criteria such as price, quality, or speed.
- Configure routing rules in the platform to ensure automated and highly efficient message distribution.
Performance Analysis and Monitoring
- Conduct daily, weekly, and monthly audits of route financial performance (Gross Margin).
- Monitor technical metrics that affect profitability (Delivery Rate, Latency) and adjust routes quickly when performance declines.
Cross-Functional Collaboration
- Collaborate closely with Account Managers to understand client requirements for quality and pricing.
- Work with Platform Administrators to quickly onboard new suppliers, test routes, and resolve technical issues.
Requirements
- 3+ years of experience in B2B A2P SMS/Messaging, Voice Termination, or another traffic-management domain.
- Proven experience managing routing with a strong focus on margin maximization.
- Deep understanding of SMS traffic metrics (Delivery Rate, Latency) and their impact on business performance.
- Experience with SMS routing systems (SMS Gateways/Platforms) and knowledge of LCR/Quality Routing principles.
- Advanced skills in data analysis tools (Excel, SQL/BI systems).
Nice to have
- Experience with systems using dynamic routing based on real-time algorithms and analytics.
- Understanding of machine learning (ML) or predictive analytics in the context of traffic management.
We offer
- Official employment and support for a work visa
- Opportunities for professional growth
- Friendly work environment
- Flexible start to the workday
Apply for the job
Send us your CV and we will contact you as soon as possible.